Logo Model experiencing some issues

Incident Report for Clarifai

Resolved

The code fix that we deployed has successfully fixed the issue and we have ensured that a similar case will be avoided in the future.

Posted Oct 16, 2017 - 16:32 EDT

Monitoring

We instituted a fix for the issue at hand at 4:05pm EST and are monitoring its success. At the moment the model is making successful predictions again.

Posted Oct 16, 2017 - 16:14 EDT

Investigating

Around 12:55pm EST today, our public Logo Model stopped returning successful prediction results. We are still investigating the matter and should have more information shortly.

Posted Oct 16, 2017 - 14:14 EDT