Minor System Outage

Incident Report for Clarifai

Resolved

The issue has now been resolved. We've confirmed that it randomly affected all database-related features (search, post inputs, etc.) between 5:28pm EST and 6:58pm EST.

Posted Dec 14, 2017 - 19:12 EST

Monitoring

We've identified that the problem is on the vendor's end and it appears that it has been resolved. We are continuing to monitor the situation.

Posted Dec 14, 2017 - 19:06 EST

Investigating

Around 6:25pm EST we discovered that database read/writes are randomly failing. We've opened a high priority ticket with our vendor and will continue to investigate.

Posted Dec 14, 2017 - 18:52 EST