This issue has been resolved. Please contact firstname.lastname@example.org if you are still seeing requested that time out. Thanks for your patience.
Posted Aug 01, 2017 - 11:44 EDT
We have implemented some fixes to this issue and are currently monitoring whether the issue is completely resolved for all users.
Posted Jul 31, 2017 - 19:13 EDT
We upgraded our infrastructure last week and have noticed random gateway timeouts for a small subset of our API requests. We are currently investigating this matter and hope to have it resolved soon. Thank you for your patience.